{"id":216,"date":"2023-04-04T11:12:55","date_gmt":"2023-04-04T11:12:55","guid":{"rendered":"https:\/\/sensei.dionysos-digital.com\/2023\/04\/04\/comment-bien-annoncer-la-fermeture-exceptionnelle-de-son-restaurant\/"},"modified":"2023-04-04T11:12:55","modified_gmt":"2023-04-04T11:12:55","slug":"comment-bien-annoncer-la-fermeture-exceptionnelle-de-son-restaurant","status":"publish","type":"post","link":"https:\/\/joinsensei.co\/en\/comment-bien-annoncer-la-fermeture-exceptionnelle-de-son-restaurant\/","title":{"rendered":"Comment (bien) annoncer la fermeture exceptionnelle de son restaurant ?"},"content":{"rendered":"<div class=\"sqs-html-content\">\n<p class=\"\" style=\"white-space:pre-wrap;\">La fermeture exceptionnelle d&#8217;un restaurant peut \u00eatre une nouvelle d\u00e9licate \u00e0 annoncer pour les propri\u00e9taires et le personnel, ainsi que pour les clients fid\u00e8les.<\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\">Cependant, il est important de bien communiquer cette d\u00e9cision afin d&#8217;\u00e9viter toute confusion, frustration et surtout inciter les clients \u00e0 revenir d\u00e8s la re-ouverture ! <\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\">Dans cet article, nous allons vous expliquer <strong>comment annoncer la fermeture exceptionnelle de votre restaurant de mani\u00e8re cr\u00e9ative et efficace<\/strong>.<\/p>\n<\/div>\n<div\n        class=\"\n          image-block-outer-wrapper\n          layout-caption-below\n          design-layout-inline\n          combination-animation-site-default\n          individual-animation-site-default\n          individual-text-animation-site-default\n        \"\n        data-test=\"image-block-inline-outer-wrapper\"\n    ><\/p>\n<figure\n            class=\"\n              sqs-block-image-figure\n              intrinsic\n            \"\n            style=\"max-width:2500px;\"\n        ><\/p>\n<div\n              \n              \n              class=\"image-block-wrapper\"\n              data-animation-role=\"image\"\n              \n  \n\n          ><\/p>\n<div class=\"sqs-image-shape-container-element\n              \n          \n        \n              has-aspect-ratio\n            \" style=\"\n                position: relative;\n                \n                  padding-bottom:66.68000030517578%;\n                \n                overflow: hidden;-webkit-mask-image: -webkit-radial-gradient(white, black);\n              \"\n              ><\/p>\n<p>                  <img loading=\"lazy\" data-stretch=\"false\" src=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei\" data-image=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei\" data-image-dimensions=\"2500x1667\" data-image-focal-point=\"0.5,0.5\" alt=\"restaurant-sensei\" data-load=\"false\" elementtiming=\"system-image-block\" src=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei\" width=\"2500\" height=\"1667\" alt=\"\" sizes=\"auto, (max-width: 640px) 100vw, (max-width: 767px) 100vw, 100vw\" style=\"display:block;object-fit: cover; width: 100%; height: 100%; object-position: 50% 50%\" onload=\"this.classList.add(&quot;loaded&quot;)\" srcset=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei?format=100w 100w, https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei?format=300w 300w, https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei?format=500w 500w, https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei?format=750w 750w, https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei?format=1000w 1000w, https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei?format=1500w 1500w, https:\/\/images.squarespace-cdn.com\/content\/v1\/610a95a7b91a503e27f91871\/1680606855994-BDWSRU2FZXR4HKACMYWN\/restaurant-sensei?format=2500w 2500w\" loading=\"lazy\" decoding=\"async\" data-loader=\"sqs\"><\/p><\/div>\n<\/p><\/div>\n<\/figure><\/div>\n<div class=\"sqs-html-content\">\n<ol data-rte-list=\"default\">\n<li>\n<h2 style=\"white-space:pre-wrap;\">Informez vos employ\u00e9s en premier lieu<\/h2>\n<p class=\"\" data-rte-preserve-empty=\"true\" style=\"white-space:pre-wrap;\">\n<p class=\"\" style=\"white-space:pre-wrap;\">Avant d&#8217;annoncer la fermeture de votre restaurant au public, il est important d&#8217;en informer vos employ\u00e9s. Organisez une r\u00e9union pour leur expliquer les raisons de la fermeture, la dur\u00e9e et comment cela affectera leur emploi. Soyez honn\u00eate et transparent pour leur permettre de comprendre la situation et bien l\u2019anticiper.<\/p>\n<h2 style=\"white-space:pre-wrap;\">2. Faites une annonce sur votre site web<\/h2>\n<p class=\"\" style=\"white-space:pre-wrap;\">Une fois que vous avez inform\u00e9 votre personnel, il est temps de faire une annonce officielle sur le site internet de votre restaurant.<\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\">\u00c9crivez un message clair et concis en expliquant les raisons de la fermeture et la dur\u00e9e de celle-ci. Mettez \u00e0 jour <a href=\"https:\/\/joinsensei.co\/blog\/referencement-restaurant-google\" target=\"_blank\" rel=\"noopener\">les heures d&#8217;ouverture sur Google<\/a> et ajoutez une banni\u00e8re visible sur votre page d&#8217;accueil pour informer les clients de la fermeture.<\/p>\n<h2 style=\"white-space:pre-wrap;\">3. Informez vos clients r\u00e9guliers<\/h2>\n<p class=\"\" style=\"white-space:pre-wrap;\">Pour \u00e9viter toute confusion, informez \u00e9galement vos clients r\u00e9guliers de la fermeture.<\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\">Vous pouvez envoyer un e-mail \u00e0 votre liste de diffusion ou publier un message sur les r\u00e9seaux sociaux pour informer vos abonn\u00e9s. De mani\u00e8re \u00e0 ne pas cr\u00e9er trop de frustration, commencez d\u2019ores et d\u00e9j\u00e0 \u00e0 teaser sur la prochaine re-ouverture et le fait que cette pause leur permettra de profiter d\u2019une exp\u00e9rience encore plus agr\u00e9able !<\/p>\n<h2 style=\"white-space:pre-wrap;\">4. Offrez des alternatives <\/h2>\n<p class=\"\" style=\"white-space:pre-wrap;\">Si vous avez des \u00e9v\u00e9nements pr\u00e9vus ou des r\u00e9servations en cours, informez les clients de la fermeture et offrez-leur des alternatives. Proposez-leur de reporter leur r\u00e9servation ou de les diriger vers un autre restaurant de votre choix. Assurez-vous d&#8217;offrir un service client exceptionnel pour leur montrer que vous vous souciez de leur exp\u00e9rience.<\/p>\n<h2 style=\"white-space:pre-wrap;\">5. Pr\u00e9voyez une r\u00e9ouverture r\u00e9ussie<\/h2>\n<p class=\"\" style=\"white-space:pre-wrap;\">Enfin, pr\u00e9voyez une r\u00e9ouverture r\u00e9ussie en annon\u00e7ant la date de retour de votre restaurant. Utilisez les r\u00e9seaux sociaux pour susciter l&#8217;enthousiasme et offrez des promotions pour inciter les clients \u00e0 revenir. Assurez-vous que tout est pr\u00eat pour leur offrir une exp\u00e9rience exceptionnelle lors de la r\u00e9ouverture !<\/p>\n<\/li>\n<\/ol>\n<p class=\"\" style=\"white-space:pre-wrap;\">En r\u00e9sum\u00e9, si l\u2019annonce de la fermeture exceptionnelle et temporaire de votre restaurant peut sembler \u00eatre une \u00e9preuve, \u00e7a peut aussi \u00eatre l\u2019opportunit\u00e9 d\u2019une communication positive et prometteuse pour les clients, en annon\u00e7ant une exp\u00e9rience prochaine enrichie ! <\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\"><strong>Si vous souhaitez \u00eatre accompagn\u00e9 et conseill\u00e9 dans la gestion de la fermeture exceptionnelle de votre restaurant, vous pourrez facilement trouver un consultant adapt\u00e9 sur <\/strong><a href=\"https:\/\/joinsensei.co\" target=\"_blank\" rel=\"noopener\"><strong>Sensei<\/strong><\/a><strong> !<\/strong> <\/p>\n<\/div>\n<div\n  class=\"sqs-block-button-container sqs-block-button-container--center\"\n  data-animation-role=\"button\"\n  data-alignment=\"center\"\n  data-button-size=\"medium\"\n  data-button-type=\"primary\"\n><br \/>\n  <a href=\"https:\/\/joinsensei.co\/sensei-recherche-talent\" class=\"sqs-block-button-element--medium sqs-button-element--primary sqs-block-button-element\" target=\"_blank\" rel=\"noopener\"><br \/>\n    Trouver un consultant pour la gestion de ma fermeture<br \/>\n  <\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p class=\"\" style=\"white-space:pre-wrap;\">La fermeture exceptionnelle d&#8217;un restaurant peut \u00eatre une nouvelle d\u00e9licate \u00e0 annoncer pour les propri\u00e9taires et le personnel, ainsi que pour les clients fid\u00e8les.<\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\">Cependant, il est important de bien communiquer cette d\u00e9cision afin d&#8217;\u00e9viter toute confusion, frustration et surtout inciter les clients \u00e0 revenir d\u00e8s la re-ouverture ! <\/p>\n<p class=\"\" style=\"white-space:pre-wrap;\">Dans cet article, nous allons vous expliquer comment annoncer la fermeture exceptionnelle de votre restaurant de mani\u00e8re cr\u00e9ative et efficace.<\/p>\n","protected":false},"author":32,"featured_media":217,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"qubely_global_settings":"","qubely_interactions":"","inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-216","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"qubely_featured_image_url":{"full":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",2500,1667,false],"landscape":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",1125,750,false],"portraits":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",480,320,false],"thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-150x150.jpg",150,150,true],"medium":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-300x200.jpg",300,200,true],"medium_large":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-768x512.jpg",660,440,true],"large":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-1024x683.jpg",660,440,true],"1536x1536":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-1536x1024.jpg",1536,1024,true],"2048x2048":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-2048x1366.jpg",2048,1366,true],"qubely_landscape":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",1125,750,false],"qubely_portrait":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",480,320,false],"qubely_thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",140,93,false],"freeio-listing-grid":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-495x370.jpg",495,370,true],"freeio-gallery":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-950x500.jpg",950,500,true],"woocommerce_thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-300x300.jpg",300,300,true],"woocommerce_single":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-600x400.jpg",600,400,true],"woocommerce_gallery_thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-410x410.jpg",410,410,true]},"qubely_author":{"display_name":"Sensei","author_link":"https:\/\/joinsensei.co\/en\/author\/julien-velu\/"},"qubely_comment":0,"qubely_category":"<a href=\"https:\/\/joinsensei.co\/en\/category\/non-classifiee\/\" rel=\"category tag\">Non classifi\u00e9(e)<\/a>","qubely_excerpt":"La fermeture exceptionnelle d'un restaurant peut \u00eatre une nouvelle d\u00e9licate \u00e0 annoncer pour les propri\u00e9taires et le personnel, ainsi que pour les clients fid\u00e8les.Cependant, il est important de bien communiquer cette d\u00e9cision afin d'\u00e9viter toute confusion, frustration et surtout inciter les clients \u00e0 revenir d\u00e8s la re-ouverture ! Dans cet article, nous allons vous expliquer&hellip;","uagb_featured_image_src":{"full":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",2500,1667,false],"thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-150x150.jpg",150,150,true],"medium":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-300x200.jpg",300,200,true],"medium_large":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-768x512.jpg",660,440,true],"large":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-1024x683.jpg",660,440,true],"1536x1536":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-1536x1024.jpg",1536,1024,true],"2048x2048":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-2048x1366.jpg",2048,1366,true],"qubely_landscape":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",1125,750,false],"qubely_portrait":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",480,320,false],"qubely_thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28.jpg",140,93,false],"freeio-listing-grid":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-495x370.jpg",495,370,true],"freeio-gallery":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-950x500.jpg",950,500,true],"woocommerce_thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-300x300.jpg",300,300,true],"woocommerce_single":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-600x400.jpg",600,400,true],"woocommerce_gallery_thumbnail":["https:\/\/joinsensei.co\/wp-content\/uploads\/2023\/04\/unsplash-image-iaSzwYccV28-410x410.jpg",410,410,true]},"uagb_author_info":{"display_name":"Sensei","author_link":"https:\/\/joinsensei.co\/en\/author\/julien-velu\/"},"uagb_comment_info":0,"uagb_excerpt":"La fermeture exceptionnelle d'un restaurant peut \u00eatre une nouvelle d\u00e9licate \u00e0 annoncer pour les propri\u00e9taires et le personnel, ainsi que pour les clients fid\u00e8les.Cependant, il est important de bien communiquer cette d\u00e9cision afin d'\u00e9viter toute confusion, frustration et surtout inciter les clients \u00e0 revenir d\u00e8s la re-ouverture ! Dans cet article, nous allons vous expliquer&hellip;","_links":{"self":[{"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/posts\/216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/comments?post=216"}],"version-history":[{"count":0,"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/posts\/216\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/media\/217"}],"wp:attachment":[{"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/media?parent=216"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/categories?post=216"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joinsensei.co\/en\/wp-json\/wp\/v2\/tags?post=216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}